Splunk
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Splunk
Splunk Customer Success Manager Salary
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
71%of team members typically hit their quota
Employee Sentiment on Compensation at Splunk
Frequently Asked Questions
The average base salary for a Customer Success Manager at Splunk ranges from $90,000 to $175,000, with total on-target earnings (OTE) typically between $130,000 and $235,000. These compensation ranges vary based on experience, location, and specific territory assignment.
Splunk Customer Success Managers are paid on a 74/26 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Assuming a median OTE of $232,000, Customer Success Managers at Splunk can expect between $45,600 and $68,400 in annual variable compensation.
The median base salary for Customer Success Manager at Splunk is $175,000 per year, which is 75% higher than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Splunk generally fall between $240,000 and $250,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $240,666.
Percent that Attain Quota?
of team members typically hit their quota
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Avg. deal size
$618,000
Base variable split?
74% / 26%
Product - Market Fit?
4.1
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Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at Splunk ranges from $90,000 to $175,000, with total on-target earnings (OTE) typically between $130,000 and $235,000. These compensation ranges vary based on experience, location, and specific territory assignment.
Splunk Customer Success Managers are paid on a 74/26 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Assuming a median OTE of $232,000, Customer Success Managers at Splunk can expect between $45,600 and $68,400 in annual variable compensation.
The median base salary for Customer Success Manager at Splunk is $175,000 per year, which is 75% higher than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Splunk generally fall between $240,000 and $250,000. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was $240,666.
