Sprinklr
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Sprinklr
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Former Employee Loved the product, great compensation. BUT
1. Too Much Change & Conflicting Agendas Sprinklr has always been top-heavy, leading to conflicting priorities and internal politics that weaken execution in the field. This has only intensified in recent years, as leadership changes have further destabilised teams.
2. Terrible Talent-to-Waste Ratio The organisation has a bizarre mix of incredibly talented individuals and politically motivated underperformers. Unfortunately, internal politics often result in top performers leaving while those who excel at finger-pointing remain. Example: In Australia, the original sales team struggled for years to hit ANY targets. According to them the reasons ranged from market being too small, Sprinklr being too expensive and competitors handing their products out for free. From 2020 onward, new leaders and sales reps turned the office around, achieved targets, and quadrupled the team size. However, most of those top performers have since left, while legacy team members remain. Today, the region survives largely due to one standout individual who joined in 2021 and a great success manager/turned solutions consultant. Without those two, the region would be back at square one.
3.6
Nov 15, 2025
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