Current Employee4.0Apr 21, 2025Zendesk is currently in a very competitive market and it can be difficult showing value
Current Employee2.7Jun 5, 2025The team is made up of genuinely nice, collaborative people with a strong customer-first mindset. AI is rapidly transforming this industry, and Zendesk is making meaningful strides in that direction. The product has a strong fit for SMB and Mid-Market segments, though it’s not yet fully optimized for the needs of large Enterprises.
The team is made up of genuinely nice, collaborative people with a strong customer-first mindset. AI is rapidly transforming this industry, and Zendesk is making meaningful strides in that direction. The product has a strong fit for SMB and Mid-Market segments, though it’s not yet fully optimized for the needs of large Enterprises.
Current Employee2.3Feb 29, 2024Company culture has drastically shifted since acquired by PE. Raises/bonuses were reserved to senior leadership, regardless if you achieved 100+% attainment and tenured. Released a new tool called “Dynamic Deal Guidance” which single-handedly takes money from reps pockets based on arbitrary deal inputs. And the cherry on top, micromanagement. If you’re considering...Read More
Company culture has drastically shifted since acquired by PE. Raises/bonuses were reserved to senior leadership, regardless if you achieved 100+% attainment and tenured. Released a new tool called “Dynamic Deal Guidance” which single-handedly takes money from reps pockets based on arbitrary deal inputs. And the cherry on top, micromanagement. If you’re considering...Read More
