Product is fantastic. Leads are rare in the... | Zoom Video Communications Reviews | RepVue

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Zoom Video Communications

Zoom Video Communications

1,145 Employee Ratings

1,145 Ratings

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3.3

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Former Employee

4.0

Dec 4, 2025

Product is fantastic. Leads are rare in the Enterprise segment but this may vary down market. Comp plan was always motivating.

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Former Employee

One of the worst company cultures I’ve ever been in. Ego driven ELT and backstabbing/oneupmanship ran rampant. Constant rounds of layoffs led to a fear based culture. Stay away!

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Former Employee

“Phone Company masquerading as a SaaS company.” The ideal candidate will have experience in the phone and contact center space and have a large Rolodex of partners as there is zero marketing (fired and still have yet to rehire a CMO) and in bound leads are very few and far between. A feast or famine environment where top reps can make over a milli a year, but...Read More

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Current Employee

Zoom has a great brand and very stong UCaaS offering which customers are generally quite happy with! Unfortunately the culture on the sales team is on the decline with constant leadership changes at the senior level, poorly structured territories and segments with unrealistic quotas

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