culture is strong actually. leadership is a mixed... | Zoom Video Communications Reviews

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Zoom Video Communications

1,143 Employee Ratings

1,143 Ratings

90% Verified

3.3

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Current Employee

3.3

Nov 19, 2025

culture is strong actually. leadership is a mixed bag. in terms of sales leadership, specifically, there's not a ton of coaching and advocacy. There's also a decent amount of favoritism.

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Former Employee

3.0

Apr 2, 2024

Overall Zoom was a good company with good people, the challenge they have is they are still too inexperienced with truly global companies that require services in multiple countries where regulatory and privacy laws are a very real thing. Without a true plan to address the gaps it wasn't a good fit for me.

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Current Employee

3.4

Nov 21, 2024

The XDR org is great in terms of culture, but horrible when it comes to compensation structure and advancement opportunities. Like any organization, they're concerned about their bottom line. But between because politics and greed, the XDR team seems to be the most impacted. Commissions are hard capped and which doesn't align with the greater good of the business.

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Former Employee

3.3

Jul 9, 2023

My rating is based on conditions at the end of my employment. At that time, sales were declining after a wild COVID windfall, so quota attainment was rare and morale was low. Zoom had a RIF in February 2023, creating more work for less people and fear for losing jobs, even though most of the redundant mid-level leaders kept their positions. It used to be a beloved...Read More

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Zoom Video Communications

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