eGain

Item: eGain
Rating: 2.3
Author: RepVue

20 Employee Ratings

20 Ratings

95% Verified

2.3

Rate this Company

RepVue Score

0

eGain

20 Employee Ratings

95% Verified

2.3

64.68

RepVue Score

Home CompanieseGain

Performance Category Ratings

See how employees rated eGain in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

1.6

1st%of Software orgs

# 1,856of 1,856 Software orgs

Base Compensation

3.4

30th%of Software orgs

# 1,304of 1,856 Software orgs

Incentive Compensation Structure

2.8

15th%of Software orgs

# 1,588of 1,856 Software orgs

Product - Market Fit

2.4

2nd%of Software orgs

# 1,830of 1,856 Software orgs

Professional Development and Training

1.7

2nd%of Software orgs

# 1,826of 1,856 Software orgs

Inbound Lead / Opportunity Flow

1.9

11th%of Software orgs

# 1,670of 1,856 Software orgs

Diversity and Inclusion

2.5

3rd%of Software orgs

# 1,804of 1,856 Software orgs

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About eGain

San Jose (+Silicon Valley), CA

eGain is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at eGain

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Enterprise Account ExecutiveSalary data from 8 ratings

Base Pay$125k

OTE$250k

Top Performers$511.3k

Account ExecutiveSalary data from 8 ratings

Base Pay$125k

OTE$250k

Top Performers$511.3k

View all Salaries

Salaries at eGain

Reviews

Former Employee

1.4

September 14, 2023

It's a prime example of how a business should absolutely not be run. Unemployment is better than working here - no matter how low the amount awarded might be.

Useful

Former Employee

1.4

July 21, 2023

CEO's belief is that technology sells, not people. Processes negate creativity and building relationships with the prospect.

Useful

View All Reviews

Reviews at eGain

Anonymous Q&A

-1

Anonymous Sales ProOct 02, 2023

How satisfied are you with the sales compensation plan offered at eGain?

Current eGain EmployeeTop AnswerOct 3, 2023

-1

2 Answers

Anonymous Sales ProAug 31, 2023

What unique strategies does the Sales team at eGain employ to generate leads and drive pipeline growth?

Current eGain EmployeeTop AnswerOct 2, 2023

2 Answers

View all Q&A

Anonymous Q&A at eGain

Employee Ratings

Total Employee Ratings

Total Ratings

Ratings Verified by RepVue

Verified Ratings

95%

Job Categories

Account Executive

70%

Other

30%

Employee Status

Ratings submitted by current employees

50%

Ratings submitted by former employees

50%

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Frequently Asked Questions

eGain has an overall employee rating of 2.3 out of 5 and a RepVue score of 64.68. They are ranked #1839 out of all Software organizations.

Currently it is reported that 10.6% of the reps at eGain are hitting quota.

eGain has a rating of 1.6 out of 5 for culture and leadership. They are ranked #4278 in this category out of 4920 companies.

eGain has a rating of 2.4 out of 5 for Product - Market Fit and is ranked #1830 out of 1856 Software companies.