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eGain

Item: eGain
Rating: 2.4
Author: Anonymous

32 Employee Ratings

32 Ratings

94% Verified

2.4

Unclaimed Profile

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RepVue Score

0

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Culture and Leadership

1.8

5th%of Software orgs

#2,730of 2,868 Software orgs

Base Compensation

3.0

18th%of Software orgs

#2,380of 2,868 Software orgs

Incentive Compensation Structure

2.6

13th%of Software orgs

#2,519of 2,868 Software orgs

Product - Market Fit

2.8

16th%of Software orgs

#2,415of 2,868 Software orgs

Professional Development and Training

2.0

12th%of Software orgs

#2,538of 2,868 Software orgs

Inbound Lead / Opportunity Flow

1.8

14th%of Software orgs

#2,493of 2,868 Software orgs

Diversity and Inclusion

2.6

7th%of Software orgs

#2,679of 2,868 Software orgs

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About eGain

San Jose, CA

eGain is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

42%

Global Average

44%

What percent of sales reps hit quota at eGain?

Approximately 21% of reps at eGain meet or exceed their annual quota based on ratings submitted in the past year.

View quota attainment by role

Quota Attainment at eGain

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Enterprise Account ExecutiveSalary data from 5 ratings

Base Pay$125k

OTE$220k

Top Performers$331k

Account ExecutiveSalary data from 5 ratings

Salaries at eGain

Reviews

Former Employee

3.1

Aug 8, 2025

This is a good company for people in early stages of career but not a good idea to stay long term. You will get exposed to the industry but there is not any well defined track for career and skill advancement

Useful

Former Employee

2.0

Jul 10, 2025

The CEO created a terrible culture. He is involved in everything and consistently insulting employees. He keeps a close group of people by him that will not question his moves.

Useful

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Reviews at eGain

Anonymous Q&A

-1

Anonymous Sales ProOct 2, 2023

How satisfied are you with the sales compensation plan offered at eGain?

Former eGain EmployeeTop AnswerOct 3, 2023

-1

2 Answers

Anonymous Sales ProAug 31, 2023

What unique strategies does the Sales team at eGain employ to generate leads and drive pipeline growth?

Former eGain EmployeeTop AnswerOct 2, 2023

2 Answers

View all Q&A

Anonymous Q&A at eGain

Employee Ratings

94%

Job Categories

Account Executive

84%

Other

15%

Employee Status

Ratings submitted by current employees

53%

Ratings submitted by former employees

47%

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eGain has an overall employee rating of 2.4 out of 5 and a RepVue score of 66.40. They are ranked #2,716 out of all Software organizations.

eGain has a rating of 1.8 out of 5 for culture and leadership. They are ranked #5,873 in this category out of 6,151 companies.

eGain has a rating of 2.8 out of 5 for Product - Market Fit and is ranked #2,415 out of 2,868 Software companies.