Former Employee3.3Aug 16, 2024Great product that is a top player in the category of contact centers. Impacted by toxic and poorly aligned leadership. The current Ivory tower mindset has put the company on the back foot for long term growth potential, which is felt by the liquidity event style tactics currently being deployed.
Great product that is a top player in the category of contact centers. Impacted by toxic and poorly aligned leadership. The current Ivory tower mindset has put the company on the back foot for long term growth potential, which is felt by the liquidity event style tactics currently being deployed.
Current Employee4.6Sep 11, 2025My experience here is pretty great overall. My direct managers and mid managers have been excellent for helping me stay and grow in my current role. Upper management (VP up) are great people, and work well with us overall. Though they're not entirely in touch with what's going on in the day to day customer which can be difficult. It's important to take in the...Read More
My experience here is pretty great overall. My direct managers and mid managers have been excellent for helping me stay and grow in my current role. Upper management (VP up) are great people, and work well with us overall. Though they're not entirely in touch with what's going on in the day to day customer which can be difficult. It's important to take in the...Read More
Current Employee3.9Apr 4, 2025Great experience would recommend! Technology far superior. Benefits are great.
