Twilio Segment Questions & Answers

Quota Attainment improved some last quarter or two - highest reported level (from the data we see) in a couple of years. Still lagging though at only ~30% but better than ~20% ... whats the vibe right now - some optimism for continued momentum in 2026? Thanks!

What is your take on the senior sales leadership? Would love to understand their leadership style and if they have a good grasp for the challenges that reps face?

What's the difference between Growth Account Executive vs Account Executive in Segment? Is it like other companies where GAE is more on expanding current customers?

For Mid-Market AE, how much outbound vs inbound do you do? (EX: 90% outbound, 10% inbound)

Can anyone help me with the discovery aspect of the interview process for the AE growth please? Good questions to ask etc. I am assuming its the typical process of asking 5th level questions etc but wondered if you could provide any insights?

What is the current culture like within the sales organization at Twilio Segment, and have there been any recent changes?

Looks like quota attainment is very low. Is this accurate? How are reps doing meeting targets? Are many reps put on PIPs due to missing attainment?

What can you tell me about the career progression opportunities for sales professionals at Twilio Segment?

How challenging is it to meet sales targets as a newly hired AE at Twilio Segment?

With the recent layoffs & "rethinking of investments" on the Segment side of the business, what is the feeling amongst the Enterprise team? Is this the beginning of something worse?

What is your honest outlook on the ability for Enterprise reps to be successful in 2024/2025, assuming they're sharp and working hard?

For new Enterprise Account Executives, what type of signing bonus & equity have you seen given? Also - Is there a guaranteed variable pay during the ramp period?

Are Segment reps still solely focused on Segment or do they sell across the wider Twilio products as well?