Amazon
RepVue Score
0
Amazon
Amazon Customer Success Manager Salaryin United Kingdom
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Amazon?
Approximately 59% of Customer Success Managers at Amazon meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at Amazon
Frequently Asked Questions
The average base salary for a Customer Success Manager at Amazon ranges from £34,793 to £56,159, with total on-target earnings (OTE) typically between £54,674 and £84,239. These compensation ranges vary based on experience, location, and specific territory assignment.
Amazon Customer Success Managers are paid on a 62/38 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at Amazon is £48,906 per year, which is 25% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Amazon generally fall between £168,478 and £269,679. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was £185,816.
Approximately 59.0% of Customer Success Managers at Amazon meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Amazon?
Approximately 59% of Customer Success Managers at Amazon meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
£210,948
Base variable split?
62% / 38%
Product - Market Fit?
3.9
Have a question for Amazon about compensation for this job? Ask
your question on the Q&A page
Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at Amazon ranges from £34,793 to £56,159, with total on-target earnings (OTE) typically between £54,674 and £84,239. These compensation ranges vary based on experience, location, and specific territory assignment.
Amazon Customer Success Managers are paid on a 62/38 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at Amazon is £48,906 per year, which is 25% lower than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at Amazon generally fall between £168,478 and £269,679. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was £185,816.
Approximately 59.0% of Customer Success Managers at Amazon meet or exceed their annual quota based on ratings submitted in the past year.
