Current Employee4.0Nov 12, 2025Tough selling environment, very competitive. Lots of competition and sales cycle elongation from AI disruption and peers like Genesys and NICE
Tough selling environment, very competitive. Lots of competition and sales cycle elongation from AI disruption and peers like Genesys and NICE
Former Employee2.1Aug 22, 2024I cannot recommend Five9 as a good place to work. there is no work life balance for CSM's or Account Managers. The culture is a popularity contest and leadership asks for feedback but if it is not positive they state it's just an attitude problem. Benefits are stuck in 2008 as is most of the product.
I cannot recommend Five9 as a good place to work. there is no work life balance for CSM's or Account Managers. The culture is a popularity contest and leadership asks for feedback but if it is not positive they state it's just an attitude problem. Benefits are stuck in 2008 as is most of the product.
Current Employee4.6Oct 19, 2025Five9 is a leading CCaaS company with a strong track record of success. What sets it apart from the competition from my perspective is how client-centric the organization is….great culture, strong leadership, and a product that performs exceptionally well in outbound contact centers. The implementation and support teams are solid, and Five9 pays well to sellers. Lead...Read More
Five9 is a leading CCaaS company with a strong track record of success. What sets it apart from the competition from my perspective is how client-centric the organization is….great culture, strong leadership, and a product that performs exceptionally well in outbound contact centers. The implementation and support teams are solid, and Five9 pays well to sellers. Lead...Read More
