Mediocre. Weak leadership, lo level of training,... | Freshworks Reviews | RepVue

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Freshworks

Freshworks

557 Employee Ratings

557 Ratings

84% Verified

3.0

Engaged Employer

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Former Employee

2.7

Nov 11, 2025

Mediocre. Weak leadership, lo level of training, managament errors. Very bad processes and low quality support for customers. Cannot recommend it.

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Former Employee

Changes to GTM strategy has led to significantly less earning capacity.

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Current Employee

Initially, the sales environment was super supportive - but this has changed over the last ~2 years, and now sales folks are not valued and treated as replaceable - including the high-performing ones. Additionally, impossible targets and expectations from above and poor strategy, management and execution by mid-level sales leadership have made the job increasingly...Read More

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Former Employee

Excellent culture, employee friendly, career growth options. Great place to work and grow in professional career

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