Gartner
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Gartner
Gartner Customer Success Manager Salaryin Singapore
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Gartner?
Approximately 95% of Customer Success Managers at Gartner meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at Gartner
Frequently Asked Questions
The average base salary for a Customer Success Manager at Gartner ranges from SGD 78,397 to SGD 81,806, with total on-target earnings (OTE) typically between SGD 82,668 and SGD 93,980. These compensation ranges vary based on experience, location, and specific territory assignment.
Gartner Customer Success Managers are paid on a 90/10 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
Contact us for more specific compensation data
Top-performer earnings for Customer Success Managers at Gartner generally fall between SGD 89,505 and SGD 116,025. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was SGD 102,765.
Approximately 95.0% of Customer Success Managers at Gartner meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at Gartner?
Approximately 95% of Customer Success Managers at Gartner meet or exceed their annual quota based on ratings submitted in the past year.
Avg. deal size
SGD 111,407
Base variable split?
90% / 10%
Product - Market Fit?
3.6
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Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at Gartner ranges from SGD 78,397 to SGD 81,806, with total on-target earnings (OTE) typically between SGD 82,668 and SGD 93,980. These compensation ranges vary based on experience, location, and specific territory assignment.
Gartner Customer Success Managers are paid on a 90/10 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
Contact us for more specific compensation data
Top-performer earnings for Customer Success Managers at Gartner generally fall between SGD 89,505 and SGD 116,025. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was SGD 102,765.
Approximately 95.0% of Customer Success Managers at Gartner meet or exceed their annual quota based on ratings submitted in the past year.
