Current Employee3.9Aug 29, 2023Decent culture and compensation, but a lot of turn over and not a clear product fit
Former Employee1.6Apr 11, 2025Gladly has a few great people, but overall my experience was awful. No one hits quota and the sales team is set up to fail. While they have some strong logos, the product brings nothing unique or new to the category and they are unlikely to ever scale beyond the retail/ecommerce vertical. The product is vaporware and IT buyers can spot this a mile away. Don't waste...Read More
Gladly has a few great people, but overall my experience was awful. No one hits quota and the sales team is set up to fail. While they have some strong logos, the product brings nothing unique or new to the category and they are unlikely to ever scale beyond the retail/ecommerce vertical. The product is vaporware and IT buyers can spot this a mile away. Don't waste...Read More
Current Employee3.6Apr 19, 2024Overall experience has been good. There are some ops challenges that could impact scale. Overall good leadership, customers and product.
Overall experience has been good. There are some ops challenges that could impact scale. Overall good leadership, customers and product.
Current Employee3.7Nov 11, 2023Structured sales organization that solves for large deals. Team-based selling environment including executive team.
Structured sales organization that solves for large deals. Team-based selling environment including executive team.
