Heartland has potential, but the biggest flaw is... | Heartland Payment Systems (Global Payments) Reviews

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Heartland Payment Systems (Global Payments)

135 Employee Ratings

135 Ratings

75% Verified

2.7

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Current Employee

2.6

Jun 12, 2025

Heartland has potential, but the biggest flaw is their lack of investment in technology to help reps. They do not invest in any CRMs, anything like ZoomInfo so you are grinding out dials, or building partnerships with CPAs etc to get leads. I think the product is great for SMB but I don’t recommend the PDM position as you have 8 weeks to sell 10 units and you are not allowed to build partnerships etc. they tell you to just cold dial. That doesn’t seem bad until you realize 90% of the CURRENT customer info is wrong and you don’t even have emails of CURRENT customers. Absolute disaster tech wise on the back end. Once they merge they may get better in 12 months but they will not be changing anytime soon. I would only take the role on if you have a huge network or any partnerships to poach from your previous payroll job.

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Current Employee

2.0

Oct 24, 2024

Awesome manager but the role had extraordinarily high turnover - upwards of 95%. No base, no cap on earnings model only really works for those with a network of CPA/accountant/insurance brokers before taking on the job. Cold calling/door pulling is the only source of lead gen without a referral network in place.

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Former Employee

2.0

Dec 28, 2023

If you are looking for "Do as I say, not as I do" leadership and selling a product that customers hate, this is for you

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