IBM
RepVue Score
0
IBM
IBM Customer Success Manager Salaryin Canada
Last 12 months
Aged Data
Median Base Salary
Median On-Target Earnings
Top Performer Can Earn
Salary Distribution
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at IBM?
Approximately 63% of Customer Success Managers at IBM meet or exceed their annual quota based on ratings submitted in the past year.
Employee Sentiment on Compensation at IBM
Frequently Asked Questions
The average base salary for a Customer Success Manager at IBM ranges from CA$72,948 to CA$133,152, with total on-target earnings (OTE) typically between CA$155,625 and CA$202,696. These compensation ranges vary based on experience, location, and specific territory assignment.
IBM Customer Success Managers are paid on a 58/42 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at IBM is CA$110,469 per year, which is 13% higher than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at IBM generally fall between CA$506,740 and CA$727,215. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$483,263.
Approximately 63.0% of Customer Success Managers at IBM meet or exceed their annual quota based on ratings submitted in the past year.
Percent that Attain Quota?
of Customer Success Managers typically hit their quota here
What percent of Customer Success Managers hit quota at IBM?
Approximately 63% of Customer Success Managers at IBM meet or exceed their annual quota based on ratings submitted in the past year.
Explore Customer Success Manager Salaries
Intuit
Salary data from 4 ratings
OTE
CA$142,569
Shopify
Salary data from 5 ratings
OTE
CA$127,716
Salesforce
Salary data from 5 ratings
OTE
CA$146,709
SAS
Salary data from 5 ratings
OTE
CA$142,207
Avg. deal size
CA$248,896
Base variable split?
58% / 42%
Product - Market Fit?
3.4
Have a question for IBM about compensation for this job? Ask
your question on the Q&A page
Ask a question Frequently Asked Questions
The average base salary for a Customer Success Manager at IBM ranges from CA$72,948 to CA$133,152, with total on-target earnings (OTE) typically between CA$155,625 and CA$202,696. These compensation ranges vary based on experience, location, and specific territory assignment.
IBM Customer Success Managers are paid on a 58/42 mix. Variable earnings hinge on customer-retention and expansion outcomes—renewal rate, net revenue retention (NRR), upsell or cross-sell ARR, and sometimes NPS/CSAT. Accelerators typically apply once retention or expansion targets exceed 100%.
Contact us for more specific compensation data
The median base salary for Customer Success Manager at IBM is CA$110,469 per year, which is 13% higher than the median base salary of the global salary role.
Top-performer earnings for Customer Success Managers at IBM generally fall between CA$506,740 and CA$727,215. Top CSMs usually surpass retention or upsell targets by 110-120%, but most variable compensation plans include caps that limit upside. The highest reported total compensation for this role last year was CA$483,263.
Approximately 63.0% of Customer Success Managers at IBM meet or exceed their annual quota based on ratings submitted in the past year.
