How would ...

Question

How would you describe the company's current culture for sales reps and does the product stand up well in the market versus competition?

Former Employee · Accepted Answer

Culture varies by region. Generally it pretty poor. Icertis made up an acronym FORTE for its values but rarely seems to follow them. Nobody likes hypocrisy or insincerity.
They still do an annual stack rank and look to flip the bottom people by lazy HR PIP process. Just cut commission rates to 8%.

Former Employee · Answer

Usual sales culture for a funded company : everything is fine until they realize they will not make the numbers.

Regarding the market fit, I think it depends on geographies and market maturity.
in europe, nowadays, the market is really immature and win rate was below 5% last year.

Former Employee · Answer

The culture at Icertis is virtually non-existent and characterized by a significant level of ambiguity. However, co-workers are generally supportive.

In terms of product market fit, Icertis is a strong contender in the CLM space, offering competitive features and capabilities that position it favorably against competitors. Its key strength lies in catering to enterprise customers, which requires a certain level of complexity.

One notable challenge is the implementation costs associated with the core platform and business apps (see Gartner report). While Icertis delivers a valuable offering, the implementation can be intricate and demands a substantial investment, often posing a major obstacle. Also, finding a customer reference might be a challenge.

Current Employee · Answer

The culture took a sharp turn for the worst beginning of 2023. There is extreme pressure to make numbers without any internal support to make that happen. Implementation is complicated and rarely successful as internally and externally no one seems to know the product - customer attrition is high.

Former Employee · Answer

Well seeing they just let go most of their sales force. The culture is non-existent. Co-workers are usually great though

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Icertis

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Anonymous Q&A

How would you describe the company's current culture for sales reps and does the product stand up well in the market versus competition?