I was a customer success architect, handling key... | Mulesoft (Salesforce) Reviews

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Mulesoft (Salesforce)

1,261 Employee Ratings

1,261 Ratings

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3.7

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Current Employee

4.4

May 29, 2025

I was a customer success architect, handling key accounts post sales. I found the role very ill defined, with success criteria very vague, and it was very difficult to prove any impact.

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Current Employee

3.0

Jan 14, 2024

Perfectly fine middleware software product. Large base of existing customers to try to sell into but not mission critical software

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Former Employee

4.9

Feb 9, 2024

I had a great experience at Mulesoft! I worked with many intelligent people

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Current Employee

3.6

Aug 6, 2025

Salesforce as an organization is very strong but I would be cautious on joining the MuleSoft division--being co-prime is already difficult but added with the very technical sales cycles, cheaper options, less internal enthusiasm, etc. this role can be quite challenging. I'd say attainment for the fiscal will be relatively low.

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