Sprinklr is an AI-native Customer Experience... | Sprinklr Reviews

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Sprinklr

609 Employee Ratings

609 Ratings

91% Verified

3.1

Engaged Employer

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Current Employee

2.3

Dec 12, 2025

Sprinklr is an AI-native Customer Experience Management (CXM) platform used by large enterprises to manage social media, marketing, customer service, insights, and reputation at scale. It combines publishing, engagement, analytics, automation, and AI-driven workflows across many digital and social channels.

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Current Employee

3.9

Jun 16, 2023

Massive restructuring. It’s a mess. Morale awful. Highly political. VPs hiring friends and neighbors. Lots of favoritism. Boooooring forecast calls multiple times a week

4 Useful

Current Employee

4.0

Jan 12, 2025

At Sprinklr, I’ve experienced a transformative journey, driven by the immense opportunity in customer operations, especially in contact center transformation. The time is now for organizations to unify channels, leverage AI, and deliver seamless customer experiences. Sprinklr’s unique platform approach has been key to driving impactful conversations and aligning with...Read More

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