I have mixed feelings about Twilio. Sometimes... | Twilio Reviews

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Twilio

1,016 Employee Ratings

1,016 Ratings

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3.6

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Current Employee

4.0

May 6, 2025

I have mixed feelings about Twilio. Sometimes things are going well and then they will throw a curve ball at you and just make you question how much they respect you. My direct manager, my team, and my org within the company are really great with really strong leaders. But the overarching vision, processes, compensation policies, and the incongruency between communication and action from the top can cause frustration.

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Former Employee

2.6

Dec 14, 2023

Overall culture was dev focused and very interested in SF social issues more than selling products. Very complicated comp plan and very hard to make money as a sales rep.

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Former Employee

3.3

Sep 17, 2024

Good benefits but frequent layoffs and little room for growth. Most of previous leadership in GTM has left.

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