Current Employee4.0Oct 19, 2023Overall the team has been great, with a few areas that need to be improved
Current Employee3.4Jun 16, 2023A very fast paced, sink or swim culture. Great product and great salespeople. Company is very frugal about a lot of things. Post sales operations are a disaster.
A very fast paced, sink or swim culture. Great product and great salespeople. Company is very frugal about a lot of things. Post sales operations are a disaster.
Current Employee3.3Jul 17, 2025Competitors are pretty much already caught up with Dialpad, so our edge is pretty much gone. We were known for delivering a slightly better than average post-sales experience, however, with more and more roles moving over to Manilla every month, the customer experience keeps declining and our partners/resellers are becoming more hesitant to refer deals over to us.
Competitors are pretty much already caught up with Dialpad, so our edge is pretty much gone. We were known for delivering a slightly better than average post-sales experience, however, with more and more roles moving over to Manilla every month, the customer experience keeps declining and our partners/resellers are becoming more hesitant to refer deals over to us.
Current Employee3.3Jul 2, 2024Processes are a bit immature. Having to build out my own sequences, create my own processes, my team doesn’t really forecast deals in a structured way, leads are 90% crap, they have you sitting on this chat bot on the website answering people’s questions in hope of finding a lead, there’s no good competition battlecards to help you in deals… there’s just a lot of...Read More
Processes are a bit immature. Having to build out my own sequences, create my own processes, my team doesn’t really forecast deals in a structured way, leads are 90% crap, they have you sitting on this chat bot on the website answering people’s questions in hope of finding a lead, there’s no good competition battlecards to help you in deals… there’s just a lot of...Read More
