Account management position. Focus is on... | Gartner Reviews

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Gartner

3,892 Employee Ratings

3,892 Ratings

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Current Employee

3.1

Sep 24, 2025

Account management position. Focus is on retention and trying to grow the existing client base. Clients are small emerging clients in tech so get to work with C-level executives to understand key priorities and initiatives. Challenge is around selling research and insights, versus a tangible product and time clients have to dedicate to reviewing research and scheduling inquiries to get value from engagement. Do feel that leaderships expectations within this region are unrealistic as it relates to growth, given this is a retention focused position. Has created a poor culture within this region and have seen more turnover recently due to this. Could be a really good role if expectations were adjusted. Little to no coaching, managing until team is not selling then flips to micromanaging.

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Current Employee

1.9

Dec 14, 2023

The success is this role totally depends upon your territory. Some AE’s hit/exceed their quota easily, some do not. It’s very much either 100% or 0%, very tough market to sell in. Again, depends upon your business unit/territory.

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Former Employee

3.3

Nov 13, 2025

Leadership was very supportive and always willing to help. The office is young and everyone is collaborative. Pay was below market rate and metrics can be somewhat unfair depending on which business unit you're assigned to. Overall, would recommend for early career development.

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