The company places high expectations on sales... | Kyocera Document Solutions America, Inc. Reviews

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Kyocera Document Solutions America, Inc.

23 Employee Ratings

23 Ratings

83% Verified

2.7

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Current Employee

2.0

Feb 29, 2024

The company places high expectations on sales performance, but does not reward reps on the performance. A recent 20% price increase and a lower compensation plan has been detrimental to revenue growth, profit, and morale. Sales representatives must now sell 2.5 times more revenue to make same compensation as in previous years and has resulted in several sales people to leave the company and go to work for competitors. Executive leadership have acknowledged the downfall since the changes and have no plans to alter the changes. The CEO said in a recent all employee meeting, "The compensation plan changes do not benefit a sale representative as an individual, but the change does benefit me and the company."

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Current Employee

2.7

Feb 2, 2025

I feel like Kyocera has a great product that is very reliable. I do feel that the base compensation is not adequate but the commission is good. I also feel that they need to improve their internal office technology ranging from their crm to their laptops, peripherals and office overall setup.

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Former Employee

1.4

Jun 2, 2025

The way the territories are split make it more difficult for most to hit quota.

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