Current Employee3.1Feb 28, 2025Vet out everything before accepting a role with NICE. OTEs are not as advertised. Commission plans are overly complex on purpose.
Vet out everything before accepting a role with NICE. OTEs are not as advertised. Commission plans are overly complex on purpose.
Former Employee2.6Sep 28, 2023NICE culture took over In Contact culture. Employees are not valued. Support is weak at best. Segmentation in enterprise was poorly designed.
NICE culture took over In Contact culture. Employees are not valued. Support is weak at best. Segmentation in enterprise was poorly designed.
Current Employee2.6Jun 11, 2025NICE is a market leader in CCAAS, but is struggling to keep up with the AI race in CX, especially when it comes to it's AI bots. Smaller, more agile companies are making it difficult to compete. New leadership should bring in fresh perspective, but low compensation and comp plan, low lead flow, and not enough resources to assist AE's makes from a technical...Read More
NICE is a market leader in CCAAS, but is struggling to keep up with the AI race in CX, especially when it comes to it's AI bots. Smaller, more agile companies are making it difficult to compete. New leadership should bring in fresh perspective, but low compensation and comp plan, low lead flow, and not enough resources to assist AE's makes from a technical...Read More
