Smart people, but leadership seems to lack... | Qualtrics Reviews

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Qualtrics

1,421 Employee Ratings

1,421 Ratings

91% Verified

3.2

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Current Employee

2.7

Sep 15, 2025

Smart people, but leadership seems to lack direction. We continue missing targets (which are obv too high) and there is a lack of accountability. Mid-level leaders do not have autonomy or decision making power, and your experience will largely be based on who you report to. The core product is still a leader - but our roadmap for AI and innovation feels... messy. Lacking execution. When I joined we were SHARP on the roadmap and customers loved our new capabilities. Only a handful of orgs were ahead of where our product was. Now the inverse feels true. Comp is ok, but KPIs evolve and internal disruption impact ability to hit targets. Its clear they are trying to move sales to more of an account manager role, but the infrastructure for this does not exist.

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Former Employee

3.9

Jan 18, 2024

It is a good company. PMF, good winning culture. Fun company. Willing to spend money to enable reps including tech stack and more. Inbound lead flow varies across verticals and if you get the short end of the stick, you might not have a deal come across your desk for 6 months.

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Current Employee

2.0

Jun 15, 2024

Don’t join this company. The private equity company that owns them severely regrets buying them. They continue to find out that they are a $2bil business that operates internally as a $10mil business

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