Competition has gotten tougher and SAP Concur's... | SAP Concur Reviews

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SAP Concur

692 Employee Ratings

692 Ratings

89% Verified

3.5

Engaged Employer

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Current Employee

2.9

Mar 5, 2025

Competition has gotten tougher and SAP Concur's Invoice solution is not keeping up. They're still dominant in the T&E space especially in enterprise, but there are a lot of free/low cost competitors squeezing out the mid market. Mid market account management is completely messed up, management somehow destroyed the account base and moved most viable midmarket accounts to small business.

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Current Employee

3.3

Jun 24, 2024

Overall experience has been positive. It has shifted over the last couple of years - a lot of high-level changes coming down from SAP, lack of investment in product and support has shifted morale. RTO has caused issues some. Competition in SMB has stepped up and with lack of support I worry that Concur will only focus on Enterprise level clients moving forward -...Read More

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Current Employee

3.6

Jun 20, 2024

My overall experience was positive. They need to work on implementation.

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