Salesforce
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Salesforce
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Former Employee Salesforce has a world-class product and brand, and there’s real value in seeing how a massive SaaS machine operates. The training, resources, and benefits are excellent, and the name itself opens doors later. But the day-to-day reality for SMB and GRB reps is far from the glossy reputation.
Territories are heavily oversplit, inbound flow is minimal, and quotas are disconnected from territory potential. Many reps are handed accounts with little or no ACV while being held to targets designed for mature markets. Leadership focuses on pipeline hygiene and inspection rather than true coaching or enablement. Internal politics and slow processes make it difficult to move fast or sell strategically.
The “Ohana” culture feels increasingly like branding — not something most reps experience. Success largely depends on luck of the patch and internal navigation, not sales skill.
Overall, Salesforce is an incredible company with a great product, but the sales organization — especially in the lower segments — needs structural reform. Strong resume builder, difficult place to thrive as a rep.
Would recommend: Enterprise or strategic roles only. For SMB/GRB, think twice unless you’re optimizing purely for brand name or short-term stability.
3.6
Oct 22, 2025
2 Useful
