Lack of strategic direction, and poor internal... | Smartsheet Reviews

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Smartsheet

1,432 Employee Ratings

1,432 Ratings

94% Verified

3.3

Engaged Employer

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Former Employee

3.0

Apr 2, 2025

Lack of strategic direction, and poor internal communication from leadership down to the field. The people are generally friendly and the pay is quite good.

1 Useful

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Current Employee

3.3

Jun 4, 2025

New USM model is not helping our customers or reps.

2 Useful

Current Employee

3.0

Nov 18, 2025

PE buyout leading to tons of changes and uncertainty, new pricing model leaving customers angry

1 Useful

Current Employee

2.4

Mar 5, 2025

Quotas were, for the most part, out of reach this last year.

8 Useful

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