Bad leadership and lack of understanding of local... | Smartsheet Reviews | RepVue

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Smartsheet

Smartsheet

1,432 Employee Ratings

1,432 Ratings

94% Verified

3.3

Engaged Employer

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Former Employee

1.9

Mar 3, 2025

Bad leadership and lack of understanding of local market from the US massive missed opportunity for this business to be one of the best in APAC

4 Useful

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Current Employee

My overall experience is that there's a lot of work to be done, but things are trending in the right direction.

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Current Employee

The product is great but the leadership is not customer or employee focused. Therefore employees are not encouraged to do the right thing to improve customer satisfaction which causes churn issues.

4 Useful

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Current Employee

Smartsheet is going through a major transition in 2025 and it is negatively impacting customers and sales

5 Useful

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