Former Employee2.1Sep 18, 2024The business over recruited and within less than 6 months into the role they made mass redundancies
Current Employee2.3Apr 29, 2025Horrible experience. Constant revolving door of leadership with account changes & GTM changes with each iteration, resulting in massive disruption amidst constant reorgs. Poor product. (Ask ChatGPT who Talkdesk's top competitors are and then to rank them all by capabilities and reviews by customers & industry analysts.) Most current customers are escalated for...Read More
Horrible experience. Constant revolving door of leadership with account changes & GTM changes with each iteration, resulting in massive disruption amidst constant reorgs. Poor product. (Ask ChatGPT who Talkdesk's top competitors are and then to rank them all by capabilities and reviews by customers & industry analysts.) Most current customers are escalated for...Read More
Former Employee2.9Jul 5, 2023Overall, the product is good, although there are critical gaps and development is haphazard, and I met some great people there, but culture, or rather, lack of culture, coming from the CEO and the way decisions are taken and enforced down the chain, made it unattainable to stay. Making your number is very difficult, as the company makes a lot of money from telco...Read More
Overall, the product is good, although there are critical gaps and development is haphazard, and I met some great people there, but culture, or rather, lack of culture, coming from the CEO and the way decisions are taken and enforced down the chain, made it unattainable to stay. Making your number is very difficult, as the company makes a lot of money from telco...Read More
