The solution is great, when it works. Onboarding... | Otter Reviews

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Otter

120 Employee Ratings

120 Ratings

75% Verified

2.7

Engaged Employer

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Former Employee

2.6

Oct 1, 2025

The solution is great, when it works. Onboarding challenges ensure that approx 50% CW are not appropriately handled, leading to churn. AE need to take a lot of responsibility pre & post sale to ensure customer success. Management very shrewd, easily executes lay offs and changes strategy quickly.

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Current Employee

3.6

Sep 13, 2024

Fast paced sales environment with a strong commitment from leadership to develop a product that solves customer challenges

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Former Employee

2.6

Jun 21, 2024

Not a great place to work. Leadership lacks a strategy and only cares for themselves including the sales leadership team.

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