Being an Account Manager at UPS is a dynamic and... | UPS Reviews

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UPS

257 Employee Ratings

257 Ratings

67% Verified

3.0

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Current Employee

5.0

May 11, 2025

Being an Account Manager at UPS is a dynamic and rewarding experience. You build strong relationships with customers, provide tailored logistics solutions, and help businesses grow through UPS’s global network. The role offers a mix of strategy, problem-solving, and customer service. It’s fast-paced and requires adaptability, but the support and resources from UPS make success achievable. You learn a lot about supply chain operations and develop valuable skills in communication, negotiation, and data analysis. Overall, it’s a great position for those who enjoy relationship-building, continuous learning, and making a tangible impact on customers’ success.

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Former Employee

3.1

Dec 30, 2024

Leadership was amazing, they really cared about professional development and investing in employees. Restructuring lead to the department loosing great leadership, at the moment there is uncertainty if the sales department is as it was before.

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Current Employee

3.1

Dec 7, 2024

I have worked here over 10 years the first 8 were amazing, however over the last 2-3 years the company has changed for the worse. I have made the best money the last 2 years. For being a hybrid account management and sales career, there is a lot of stress and dealing with many different aspects of the sale which other roles should be assisting with.

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