Hard to pitch to the correct personas within the... | Vonage Reviews | RepVue

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Vonage

Vonage

132 Employee Ratings

132 Ratings

92% Verified

3.3

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Current Employee

2.7

Oct 13, 2025

Hard to pitch to the correct personas within the CpaaS/UcaaS niche. There are so many products we are not a one product plug and chug solution.

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Former Employee

This is one of the worst companys to work for. The product is functionally broken. They offer no support to customers. The implementation is outsourced and do not understand how the product works. If a customer does pay enough to get customer service then often times the customer service reps will also not know the product and tell the customers wrong information. In...Read More

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Current Employee

The 2 reps that have been there7+ years have the majority of the pipeline generated and are the only ones who consistently hit quota. They have numerous breaches in trust with the Channel partners they work with as well as product limitations from lack of investment prior to the acquisition by Ericsson.

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Current Employee

Overall, I really enjoy working at Vonage. While the incentive structure isn’t as transparent as I’d like, I believe they’re working on improving that.

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