Former Employee3.3Aug 19, 2023Zendesk is going through a tough patch with the ownership & leadership changes, several things are broken (esp on operational, marketing sides), increasing silos, several rounds of redundancies based on cost cutting not skills… Wouldn’t recommend for next 6-12 months at least (2023-2024)
Zendesk is going through a tough patch with the ownership & leadership changes, several things are broken (esp on operational, marketing sides), increasing silos, several rounds of redundancies based on cost cutting not skills… Wouldn’t recommend for next 6-12 months at least (2023-2024)
Former Employee4.3Jan 4, 2024A great company to work for, ups and downs. Leadership in the region I belonged was good
Former Employee3.3Dec 3, 2024It was a very good company in terms of compensation structure, then they introduced something called Dynamic Deal Guidance to discourage people from giving discounts, which made every single rep suffer in the reality of the post-covid era in tech.
It was a very good company in terms of compensation structure, then they introduced something called Dynamic Deal Guidance to discourage people from giving discounts, which made every single rep suffer in the reality of the post-covid era in tech.
