A very good product which is developing more in a... | Zendesk Reviews

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Zendesk

1,420 Employee Ratings

1,420 Ratings

91% Verified

3.2

Engaged Employer

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Current Employee

2.7

Jun 13, 2025

A very good product which is developing more in a solution for more complex and bigger use cases. A lot internal processes (became) heavy process oriented on corporation between different stakeholders is not working fluently.

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Current Employee

3.1

Oct 17, 2023

Emerging into a greenfield territory often comes with challenges. Zendesk has great leadership, but none who understand what it takes to stand out in a federal market.

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Former Employee

4.4

Mar 14, 2024

Great culture, great enablement and great product! Zendesk Champions are evangelists and they love the product

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Current Employee

2.9

Jan 31, 2025

Company is going through some change. To be determined if those changes will be positive or negative long-term.

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