Former Employee4.4Mar 14, 2024Great culture, great enablement and great product! Zendesk Champions are evangelists and they love the product
Great culture, great enablement and great product! Zendesk Champions are evangelists and they love the product
Former Employee2.3Nov 4, 2024Great people leftover from pre-PE ownership, poor leaders upper leadership, tense atmosphere with tenured (very successful) AEs regularly Pipped out.
Great people leftover from pre-PE ownership, poor leaders upper leadership, tense atmosphere with tenured (very successful) AEs regularly Pipped out.
Current Employee3.0Aug 28, 2024Poor leadership and career progression. Product got better, but micromanagement and pressure has spiked.
Poor leadership and career progression. Product got better, but micromanagement and pressure has spiked.
Current Employee3.6Oct 19, 2025Good product but AI is reshaping the CX / EX SaaS industry. I'm not sure about the long term's prospects of the Zendesk AI path. The competition is making it way easier for the end customer.
Good product but AI is reshaping the CX / EX SaaS industry. I'm not sure about the long term's prospects of the Zendesk AI path. The competition is making it way easier for the end customer.
