Failure of management to advocate for team... | Zendesk Reviews

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Zendesk

1,421 Employee Ratings

1,421 Ratings

91% Verified

3.2

Engaged Employer

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Former Employee

2.9

Jan 20, 2024

Failure of management to advocate for team members. Territory problems and misaligned accounts resulted in lost revenue and reps selling against one another. Very toxic internal environment. Major process issues often impacted customers as well, for example multiple invoices being sent in error or to customer rather than reseller partner.

1 Useful

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Current Employee

3.4

May 31, 2024

Solid company. In process of large change. Commercial sales is where the money is at. Enterprise and mid-market are struggling. Solid pay.

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Current Employee

1.6

Jul 10, 2024

My experience hasn’t been good. Managers micromanage and generally manage by fear.

1 Useful