Response from
Jun 11, 2025
Thank you for the candid feedback — we take this seriously. We’re glad to hear comp felt fair, and we also recognize your concerns around our prospecting approach and customer experience.
You're right — our Product-Led Sales motion owns much of the outbound strategy, and we know there's room to improve the balance between automation and personalization. We’re actively working across teams to ensure we lead with value and deliver a truly customer-centric experience.
We appreciate you calling this out — it helps us build a better experience for both our team and our prospects.
Appreciate you taking the time to leave a review so we can keep learning and keep improving.
Best, Declan