
HubSpot
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Top 20% of CompaniesHubSpot
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Current Employee Large sales team w/ hundreds of reps competing for the same accounts in US. Avg high value prospects per rep is less than 50 total, ~1/3 of those reflect the ICP. ASP is equivalent to 1/7 of monthly quota. HubSpots internal CRM continues to be biggest pain point. No transparency on lead rotator and logic behind it. For inbound leads-1 MM rep gets a fake company w/ gmail email address while 1 SB rep closes a 4.5k deal in one call. Many misstamped territories with prospects / customers. Middle line mgrs have minimal influence within the org. Despite this, there are some amazing sales leaders here. It is a grind as a rep at Hubs when you’re on full quota. Product is great. Sales isn’t comped on renewals so you constantly need to get lucky w/ customers who grow headcount to spend more AND ensure you have the right prospects in your name to close new logos. Otherwise a PIP is in your future. Browse Other Reviews
2.3
Jun 12, 2025
Response from
HubSpot
Jul 25, 2025
Thanks for taking the time to share your feedback. We’re glad to hear you believe in our Product! At the same time, we take seriously the concerns you’ve raised — from account distribution and lead quality to CRM usability and territory accuracy.
We know that hitting full quota in a competitive environment is hard, and that inconsistent opportunity distribution can create real challenges. Over the past several months, our new Sales Leadership team has been digging into these pain points, and are working on addressing these issues.
We also hear you on compensation structure and support for reps once they’re fully ramped. While we expect high performance, it’s critical that reps feel set up for success — not dependent on luck or uneven resourcing. We're committed to creating a fair, consistent environment where strong execution is rewarded and reps can grow with the company.
Thanks again for your candor and for everything you’re doing to support HubSpot’s growth. – The Sales Leadership Team
2 Useful