My overall experience at NICE has been good, with... | NiCE Reviews

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NiCE

492 Employee Ratings

492 Ratings

90% Verified

3.2

Engaged Employer

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Current Employee

3.1

Nov 12, 2024

My overall experience at NICE has been good, with supportive leadership, a technology solution that makes a difference to customers, significant resources to support the sales effort and endless product training. The main reasons AE's leave NICE are bad territories and compensation issues. NICE doesn't seem to have a good grasp of sales operations to support the sales team; instead, sales ops focus on supporting sales leadership. Comp issues take months to correct, even over a year, and territories are built from bad manual data input by previous AEs. If you find a good spot and get great timing on customer buying cycles, you can get paid well here, so try to network at NICE and understand hiring managers/organizational structures before starting. There is also new leadership, so 2025 expects to have significant changes.

1 Useful

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Current Employee

4.1

Dec 1, 2025

My overall experience here was shaped by two contrasting realities: an exceptional product with strong market fit, and an incentive structure that often created friction rather than fueling performance. The technology is differentiated, the teams are talented, and the customer outcomes are real. However, compensation mechanics, quota-setting accuracy, and alignment...Read More

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Former Employee

2.1

Apr 22, 2024

Management is completely out of touch with reality of the market, with a "fear first" mentality even tenured reps of 10 years + are constantly hounded and berated in front of colleagues during weekly sales meetings. I would avoid it like the plague

3 Useful