Current Employee1.9Jul 11, 2025A great product in a highly competitive market. A lot of leadership changes.
Former Employee2.6Nov 14, 2024Pour leadership lacked accountability and ownership and made some many different priorities it was hard to stay focused. Customers wanted consistency and support so they created an account Mangment team but changed from it quickly. Had a hard time to get customers to see there product as more then a sequence tool. Churn was very common
Pour leadership lacked accountability and ownership and made some many different priorities it was hard to stay focused. Customers wanted consistency and support so they created an account Mangment team but changed from it quickly. Had a hard time to get customers to see there product as more then a sequence tool. Churn was very common
Former Employee2.6Sep 20, 2023My overall experience was horrible. When I started, the entire GTM strategy was being revamped, including almost every senior leader. I was scared but decided to stick it out in hopes that the vision was there. Customer Support is so poorly segmented. They are unable to help our customers optimize what they already have, causing customers to be dissatisfied. In my...Read More
My overall experience was horrible. When I started, the entire GTM strategy was being revamped, including almost every senior leader. I was scared but decided to stick it out in hopes that the vision was there. Customer Support is so poorly segmented. They are unable to help our customers optimize what they already have, causing customers to be dissatisfied. In my...Read More
Former Employee3.1Aug 4, 2025High ELT attrition, RIFs and restructures galore. When 4/5 of the strategic product roadmap priorities are focused on cost cutting or efficiencies with infrastructure and platform, I think that really says it all for the company's future. Sumo had a great market opportunity years ago that they failed to execute on. They are now increasingly falling behind as the...Read More
High ELT attrition, RIFs and restructures galore. When 4/5 of the strategic product roadmap priorities are focused on cost cutting or efficiencies with infrastructure and platform, I think that really says it all for the company's future. Sumo had a great market opportunity years ago that they failed to execute on. They are now increasingly falling behind as the...Read More
