Qualtrics
RepVue Score
0
Qualtrics
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Current Employee I’ve been with Qualtrics since the early days—before the IPO, through the acquisition by SAP, and now under private equity ownership. What’s become clear over the years is how drastically the company has shifted.
Back when Ryan Smith was at the helm, there was a strong vision and a clear sense of direction. Since his departure, leadership has felt more like a revolving door of internal promotions rather than truly competent executives capable of driving innovation. The company today operates more like a cash-flow machine than a growth business.
We consistently miss quota as an organization, with business units scrambling to find something that sticks. There’s no cohesive strategy around AI, no competitive positioning that inspires confidence, and no unified game plan for how we win in the market. Without visionary leadership, we’ve become reactive instead of proactive—managing quarter to quarter, rather than building for the future.
It feels like the bold, innovative company that once defined the experience management category has lost its edge.
1.1
Aug 18, 2025
2 Useful
