Salesforce used to be a trailblazer in the tech... | Salesforce Reviews

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Salesforce

9,871 Employee Ratings

9,871 Ratings

80% Verified

3.8

Engaged Employer

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Former Employee

3.0

Jul 27, 2025

Salesforce used to be a trailblazer in the tech world—innovative, customer-focused, and genuinely transformative. It set the standard for cloud-based CRM and inspired trust through its forward-thinking culture. But somewhere along the way, that vision got lost. Today, it feels bloated, overly complex, and more focused on acquisitions and shareholder value than on delivering real user benefits. Support is slower, pricing is higher, and the product feels less intuitive. What was once a dynamic and agile company now seems stuck in corporate inertia. If it was once great, that greatness has faded. Salesforce just isn’t what it used to be.

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Current Employee

3.9

Jul 18, 2024

I am a Public Sector Account Executive, where there are more barriers to entry in the market. This skews my input

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Current Employee

5.0

Jun 25, 2025

great company to learn and grow. Sometimes there is a huge dependence on territory.

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