Slowly turning into Dell/Oracle sales. Too many... | ServiceNow Reviews | RepVue

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ServiceNow

ServiceNow

1,357 Employee Ratings

1,357 Ratings

87% Verified

3.9

Engaged Employer

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Current Employee

3.3

May 9, 2025

Slowly turning into Dell/Oracle sales. Too many SDRs and no movement from the top. Would look elsewhere before you pursue.

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Current Employee

Sticky product with high usage within accounts, very technical sale, continuous learning is very important.

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Former Employee

Great product, but not meant for Mid-Market/SMB. Very tedious to sell for smaller deals.

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Former Employee

This feels uncharacteristic for ServiceNow. What once set the company apart was its culture of trust, purpose, and long-term partnership with customers. The rather recent cultural shift seems to trade these fundamentals for short-term optics a move that risks eroding both customer confidence and internal cohesion. Holding steady may still offer financial reward, but...Read More

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