This is a terrible place to work. Going downhill... | Smartsheet Reviews

Back

Smartsheet

1,432 Employee Ratings

1,432 Ratings

94% Verified

3.3

Engaged Employer

Rate this Company

RepVue Score

0

Home Companies SmartsheetEmployee Reviews

Back to Reviews

Former Employee

1.7

Oct 24, 2024

This is a terrible place to work. Going downhill fast post acquisition. It's not equitable. Only 1 in 5 people hit quota. MM & SMB are a dumpster fire. Morale is in the toilet. There's no product innovation, so the company is finding creative ways to gouge customers on a true up model to make them pay for features they can't disable. Leadership is useless and incompetent. There's no career growth or job security. For the sake of your mental well-being I suggest you stay clear.

10 Useful

Browse Other Reviews

Current Employee

2.3

May 20, 2025

The new user model has been a mess. The overall platform capabilities are still strong, but I have not heard of a single discussion with an existing customers where the transition to the new user model has been welcomed. Leadership will tell you otherwise, but they have not produced any evidence to prove it. It's killing trust with long standing customers.

6 Useful

Former Employee

2.4

Mar 22, 2024

Overall the experience was bitter sweet. Great teammates and some good managers. It was personally the best sales org I’d worked for at the time and had great managers early on who knew how to train and develop sellers, effectively build pipeline and could also help sell larger deals. I found success and moved up the ranks to a tenured selling team. As interest rates...Read More

6 Useful