Current Employee3.4Jun 2, 2025Great product, built for the ai revolution to really maximize deals and upsell opps with land and expand. A ton of changes across management over the last 6-8 months which reflects in the chaos. Fun to be a part of!
Great product, built for the ai revolution to really maximize deals and upsell opps with land and expand. A ton of changes across management over the last 6-8 months which reflects in the chaos. Fun to be a part of!
Current Employee2.3Apr 29, 2025Horrible experience. Constant revolving door of leadership with account changes & GTM changes with each iteration, resulting in massive disruption amidst constant reorgs. Poor product. (Ask ChatGPT who Talkdesk's top competitors are and then to rank them all by capabilities and reviews by customers & industry analysts.) Most current customers are escalated for...Read More
Horrible experience. Constant revolving door of leadership with account changes & GTM changes with each iteration, resulting in massive disruption amidst constant reorgs. Poor product. (Ask ChatGPT who Talkdesk's top competitors are and then to rank them all by capabilities and reviews by customers & industry analysts.) Most current customers are escalated for...Read More
Current Employee2.9May 5, 2025Great product and technology. Weak market presense and several changes at ETL, high attrition
