Zendesk has changed a lot. I'm not sure if the... | Zendesk Reviews | RepVue

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Zendesk

Zendesk

1,424 Employee Ratings

1,424 Ratings

91% Verified

3.2

Engaged Employer

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Current Employee

3.3

Oct 6, 2025

Zendesk has changed a lot. I'm not sure if the new direction is going to play out. Lots of great folks to work with but not much to work on.

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Current Employee

Overall good experience, but was bought out by PE company. So big culture change, everyone is afraid of layoffs, and lots of layoffs

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Former Employee

Carve highly determined by salesops without much influence from sales teams

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Former Employee

It's a shadow of its former self. Or more accurately, the world kept changing, and they didn't.

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