Former Employee3.0Mar 12, 2025Overall is was a pretty relaxed place to work, however this was before the acquisition. Not sure what it would be like now. Worth noting its not really a CX platform more of a ticketing solution for call centres.
Overall is was a pretty relaxed place to work, however this was before the acquisition. Not sure what it would be like now. Worth noting its not really a CX platform more of a ticketing solution for call centres.
Current Employee3.9Jan 5, 2024At times there are decisions made by leadership that make you scratch your head, but overall a good product and company.
At times there are decisions made by leadership that make you scratch your head, but overall a good product and company.
Current Employee1.3Jun 22, 2024The glory days of Zendesk are long gone. Zendesk is in this gray area of not having a great fit in SMB or Ent. Too complex for SMB and not complex enough for Ent. Compensation on the lower end of market average. I would wait at least a year before joining the org.
The glory days of Zendesk are long gone. Zendesk is in this gray area of not having a great fit in SMB or Ent. Too complex for SMB and not complex enough for Ent. Compensation on the lower end of market average. I would wait at least a year before joining the org.
