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Zendesk

1,421 Employee Ratings
1,421 Ratings
91% Verified
3.2
Engaged Employer
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Zendesk
1,421 Employee Ratings
91% Verified
3.2
Engaged Employer
77.21
RepVue Score
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Current Employee
3.9
Jan 5, 2024
At times there are decisions made by leadership that make you scratch your head, but overall a good product and company.
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Current Employee
2.7
Jun 5, 2025
The team is made up of genuinely nice, collaborative people with a strong customer-first mindset. AI is rapidly transforming this industry, and Zendesk is making meaningful strides in that direction. The product has a strong fit for SMB and Mid-Market segments, though it’s not yet fully optimized for the needs of large Enterprises.
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Current Employee
4.6
Jan 6, 2024
Very good company with amazing people and a beautiful product!
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Former Employee
1.6
Oct 9, 2025
Intense culture, no inbounds, pretty impossible to hit new logo in SMB
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Reviews at Zendesk
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