Current Employee4.1Oct 22, 2025Since starting, I've realized the entire Scaled CSM team never hits 100% of quota. Averageing 75% of quota
Since starting, I've realized the entire Scaled CSM team never hits 100% of quota. Averageing 75% of quota
Current Employee3.6Jul 22, 2024It's an interesting year for SaaS and Zendesk is definitely feeling the impact. Some reps are hitting and exceeding quota and many are struggling to hit. If you get a big deal or have several good accounts, you will hit quota, but if you have a tougher territory, you will struggle. I'm sure this is a similar theme across all SaaS companies at the moment. Overall,...Read More
It's an interesting year for SaaS and Zendesk is definitely feeling the impact. Some reps are hitting and exceeding quota and many are struggling to hit. If you get a big deal or have several good accounts, you will hit quota, but if you have a tougher territory, you will struggle. I'm sure this is a similar theme across all SaaS companies at the moment. Overall,...Read More
Current Employee3.3Feb 28, 2024Bottleneck to promotions, compensation restructures are not often. Leadership and product fit are both fine
Bottleneck to promotions, compensation restructures are not often. Leadership and product fit are both fine
Current Employee2.9May 14, 2024People are burned out because of internal politics. Still a place you can make a lot of money with one deal.
People are burned out because of internal politics. Still a place you can make a lot of money with one deal.
