Current Employee1.7Apr 18, 2024PE Firm bought it and everything Zen went down hill. Avoid at all costs
Former Employee3.6Dec 9, 2024Pretty good overall product to sell in the external customer support space, really solid GTM team across pre-sales, success and marketing. The next couple of years will be interesting given the shift to PE ownership
Pretty good overall product to sell in the external customer support space, really solid GTM team across pre-sales, success and marketing. The next couple of years will be interesting given the shift to PE ownership
Current Employee1.6Jul 10, 2024My experience hasn’t been good. Managers micromanage and generally manage by fear.
Current Employee3.0Sep 8, 2024Zendesk is a great product for commercial and small companies but it is still finding its way in the Enterprise segment. Great salary and commission structure if you manage to over achieve. A lot of investment from the company in the product.
Zendesk is a great product for commercial and small companies but it is still finding its way in the Enterprise segment. Great salary and commission structure if you manage to over achieve. A lot of investment from the company in the product.
